Episode 49

Can Digital Inclusion Be the Hidden Path to Corporate Learning Success

Brief description of the episode

In this episode, Parampreet Singh from Guardian Life joins Rishiraj Gera to explore the intersection of digital inclusion and corporate learning success. Parampreet shares insights from his thirteen-year journey, and highlights the importance of “born accessible” content and its benefits: inclusivity, compliance, and cost savings. He provides practical tips for integrating accessibility into the Software Development Life Cycle (SDLC) and addresses challenges and ethical considerations. The conversation also emphasizes the role of AI in advancing digital inclusion efforts and actionable advice for developers to prioritize accessibility and create more inclusive learning experiences.

Key Takeaways:

- “Born accessible” content refers to digital content designed and developed with accessibility in mind from the outset. It guarantees that from the beginning of the content creation process, all people, including those with disabilities, can access the content.
- Born-accessible content enhances everyone’s learning experience by accommodating a variety of learning needs and preferences, including text-to-speech options and alternative formats.
- Organizations can proactively comply with legal requirements pertaining to accessibility standards and regulations by implementing a born-accessible approach.
- It prevents accessibility issues from the start, saving costs associated with retrofitting and remediations later.
- Create a playbook outlining the team’s roles and responsibilities concerning accessibility. Team members should have access to resources that are clearly defined.
- Organize focus labs on digital accessibility to educate staff members on the value of digital inclusion. Invite speakers to share their perspectives and experiences, including people with disabilities.
- Provide explicit accessibility guidelines and standards for the organization. When working with outside vendors, make sure that teams in charge of procurement and product ownership are well-informed about accessibility requirements.
- Establish an internal design system to guarantee adherence to accessibility guidelines and uniformity across assets. Integrate accessibility into the Software Development Life Cycle (SDLC) from the start.
- Plan frequent accessibility audits to find and fix accessibility problems. Consider conducting usability studies with individuals who have disabilities to get thorough feedback, and collaborate regularly with accessibility experts to carry out thorough audits.
- Automatic captioning of audio and video content is made possible by AI-powered speech recognition and natural language processing. It offers closed captioning for videos, improving the educational experience for all users and helping those with hearing impairments.
- People with cognitive or communication impairments can engage with digital platforms more easily due to AI-driven chatbots and voice assistance devices that understand natural language. It increases accessibility by offering more options for interaction than just conventional interfaces.
- AI technology can tailor content to the unique requirements and tastes of users. This enhances engagement and comprehension by enabling customized learning experiences based on individual needs.
- AI streamlines the process of integrating accessibility features, like audio descriptions for videos and alternative text for images, into digital content. It simplifies the process of creating accessible content, saving time and effort when making manual accessibility improvements.
- Track engagement metrics such as the number of users, frequency, and duration of access, and completion rates for accessible learning materials. Compare data with non-accessible content to demonstrate the impact of accessibility on usage patterns.
- Use accessible content to administer tests and quizzes to staff members to gauge their learning objectives and retention of knowledge. To assess the efficacy of accessible materials, compare the outcomes with those obtained with non-accessible content.
- Employee opinions about accessibility in learning materials should be gathered. Evaluate the impact of accessibility initiatives by assessing user-friendliness, satisfaction overall, and engagement levels.
- Analyze dropout rates and the length of time users spend interacting with the accessible content. Accessible materials are perceived as valuable and effective when longer engagement times and lower dropout rates are observed.
- Track the number of accessibility-related complaints, lawsuits, or regulatory fines to measure legal compliance. Reduction in legal issues related to accessibility indicates the impact of prioritizing accessibility initiatives.

Can Digital Inclusion Be the Hidden Path to Corporate Learning Success

Brief description of the episode

Key Takeaways:

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