Workforce Learning Outcomes: Proving Impact Beyond Clicks

Brief description of the episode

Clicks and completions are easy to report and easy to mistake for impact. In this episode of Tech in EdTech, Sylvie Milverton, CEO & Co-founder, Lynx Educate, explains how companies use education to serve community and business goals at the same time, and why the real scorecard must include how learners apply skills to work and life outcomes. The conversation covers how to align measurement to the original objective, a simple commitment step that boosts completion in longer programs, why teams should demote metrics they cannot act on (including broad satisfaction scores), and how to avoid drowning in skills taxonomies by keeping indicators simple.