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Case Study

Ensuring Accessibility Compliance for a Leading K-12 Learning Content Provider

Key Result Highlights

  • Provided 24x7 support to client-vendor remediation teams.
  • Deployed experts in the US and India to leverage diverse talent pools for comprehensive support.
  • Mentored 4 different remediation vendors to facilitate scalability and alignment with client objectives.
  • Enabled accessibility for over 30K HTML resources, PDFs & ePubs, 2k Widgets.
  • Provided detailed solutions and alternate options to address technical limitations.
  • Incorporated 5 native users (dual shore) in the testing team.
  • Delivered a fully accessible VPAT (Voluntary Product Accessibility Template )

The Client

The client is a prominent learning content provider headquartered in the US. They create educational curriculum, assessments, and learning solutions for K-12 to improve student outcomes.

The Challenge

The client was looking for a partner to assist in aligning their current assets with accessibility standards mandated by the state of Texas.

Critical Success Parameters

    • Identify programs, customize global audit checklists, and adopt remediation solutions tailored to each asset type.
    • Prepare for the discovery phase by identifying a 10% representative sample and developing solution documents to implement across 100% of pages.
    • Engage native users and accessibility experts to identify and address accessibility issues effectively.
    • Apply remediation to 100% of units based on solution documentation.
    • Refine the tech solution by precisely executing compliance reports using automated tools.

Our Approach

    • Audited all asset units and mapped defect reports to suitable solutions and recommendations.
    • Ensured the correctness of alt text through diligent efforts of the remediation teams.
    • Conducted audits via native users and accessibility experts for thorough identification and resolution of accessibility issues.
    • Prepared a detailed submission report to Texas State, providing component type and direct URL to accessible content, ensuring transparency and compliance.

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