Case Study
ADA Title II and WCAG 2.2
AA-Compliant Courseware Remediation for a Higher Ed Institution
Key Result Highlights
- 1,000+ accessibility issues identified and fully remediated.
- 55% issues solved with AI, cutting manual effort and turnaround time in half.
- Delivered feature releases every 2 days to maintain project velocity.
- Zero disruption to live courses with platform-native corrections.
- Manual effort applied only to the most complex 45% of issues for quality control.
- Balanced AI and expert intervention for scalable, compliant remediation aligned to ADA Title II and WCAG 2.2 AA requirements.
The Client
A top-tier higher-ed institution focused on digital accessibility and inclusive learning. As part of a campus-wide modernization effort, they aimed to upgrade their online courseware to meet ADA Title II obligations and WCAG 2.2 AA standards.
The Challenge
The institution needed a comprehensive accessibility audit and remediation across their D2L-hosted content without disrupting active courses or altering instructional integrity.
Critical Success Parameters
- Achieve high-accuracy remediation across templates and learning content.
- Ensure zero disruption to ongoing course delivery.
- Maintain compliance with ADA Title II and WCAG 2.2 AA standards.
- Reduce manual QA cycles through automation and efficient prioritization.
- Clear progress alignment through bi-weekly stakeholder reviews.
- Maintain full traceability of fixes for compliance audit readiness.
Our Approach
- Conducted a comprehensive WCAG 2.2 AA audit of D2L templates and course components, followed by AI-led remediation directly within the platform.
- Automated 55% of common failures to cut manual cycles and speed delivery.
- Applied expert manual remediation to complex cases for precision and instructional fidelity.
- Delivered remediated content seamlessly into the native D2L environment to avoid reuploads, TOC mapping, or smoke-testing cycles.
- Provided consolidated reporting that captured both automated and manual fixes for transparent tracking.
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