Case Study
Ensuring Accessibility Compliance for Leading Software Provider
Key Result Highlights
- There was a 15% increase in overall product usage by people with disabilities.
- More than 600 non-compliances were remediated.
- A readily available solution document for non-compliance was prepared.
The Client
The client is the world’s leading provider of software and services for colleges and universities with a network of more than 2,700 institutions in 50+ countries serving over 20 million students.
The Challenge
The client had a compliance need to redesign their 3 key platforms to ensure compliance to WCAG 2.1 AA with support for and vast ranges of the cognitive disabilities mobile device.
Critical Success Parameters
- Ensure swift transition from non-compliant to WCAG 2.1 AA compliant product within 3 months.
- Collaborate with PwD (Persons with Disabilities) to validate user experience and identify key areas of concern from a real user perspective.
- Deploy Certified CPACC experts throughout all stages of product rectification.
- Expand coverage across major assistive technologies to achieve full compliance.
- Leverage automated testing to meet tight deadlines, reduce turnaround time, and expedite regression cycles.
Our Approach
- Magic EdTech recommended the design changes to avoid any additional cost at a later stage of the product.
- Provided consulting services against the non-compliances and supported the product team during the remediation phase.
- The Magic solution was a combination of automated and manual approaches to meet the timelines and quality.
- The engineering team utilized the productized approach and solution documents to ensure that all new modules, features, interactions are born accessible and integrated seamlessly.
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