Improving Usage By Revamping UX For A Digital Library App
Improvement In Performance
Crash Free Performance
Improved Average Session Time
The customer is a large content aggregator and a distributor who provides books, digital content, and technology solutions that help public libraries improve community outcomes. They were facing challenges with their mobile content delivery application.
The application was slow and unstable. A few of their library partners had given a clear indication of switching to another solution if the application wasn’t stabilized immediately. The customer sought a technology partner and wanted to collaborate with someone who had good experience in developing performant mobile applications and a strong understanding of the domain i.e. digital content production and delivery platforms.
The partner was expected to make the application stable and achieve a turnaround within 90 days.