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Case Study

Inclusive Design & Accessible Product Strategy for Math Problem Authoring Tool

Key Result Highlights

  • Helped highlight and streamline multiple interdependencies and clear them before project initiation.
  • Played a key role in the project success. The transformed product got better adoption.
  • 45% new registrations were realized post the implementation.

The Client

The client is one of the top 3 educational publishers in the world. They develop cutting-edge K12, Higher Ed, and Professional Learning digital products.

The Challenge

Client had acquired a math authoring tool 30 years ago, which evolved over time and leveraged modern HTML5 based front-end along with canvas for drawing. They wanted to explore a way to make the tool and the outcomes accessible such that it can be used by individuals with disabilities.

Critical Success Parameters

    • Feasibility analysis for accessibility implementation both in tool
      and outcomes.
    • Mitigation strategy to overcome non-compliances.
    • Design thinking for accessible product, solution
      considerations, and implementation roadmap along with
      indicative pricing support in execution.

Our Approach

    • Set up a team of Product Consultants with diversified
      competencies in Accessibility, User Experience & Tech.
    • Conducted user interviews and product analysis to arrive at the
      final analysis and recommendations.
    • Stage-wise prototypes built to align with client expectations.
    • Seamless handover to help the implementation team absorb
      the recommendations before they implemented the same in the
      final tool.

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