Key Result Highlights
The customer is a large content aggregator and distributor who provides books, digital content, and technology solutions that help public libraries improve community outcomes.
The client was facing challenges with their mobile content delivery application. The application was slow and unstable. A few of the library partners had given a clear indication of moving on to another solution if the application was not stabilized immediately. The partner was expected to make the application stable and achieve a turn around within 90 days.